Better Customer Interface results in increased Freight Operation on NFR

In order to improve transportation of freight traffic, NFR has been opening newstations for handling inward and outward goods traffic. Few more railway stations have been opened for freight traffic during last month enabling easier transportation of various goods by customers. To boost outward freight traffic Damdim station under Alipurduar Jn division hasbeen opened for handling of goods booking facility for stone chips & boulder traffic w.e.f. 28.10.2020.

Lalabazar Station under Lumding Division has also been opened for handling Parcel traffic w.e.f. 19.10.2020.The Business Development Units (BDU) created in all the five divisions of NFR areregularly getting in touch with existing and likely transportation agencies to know theactual need of various industries. As a result, 76 Parcel vans consisting FMCG products hasbeen loaded from Azara & Changsari to Naharlagun & Agartala during the month ofOctober’2020.The first Private Freight Terminal (PFT) in NFR of M/s Pristine Hindustan Infra projects Pvt. Ltd at New Jalpaiguri station under Katihar division which was opened for permissible inward traffic w.e.f. 17.09.2020 has also now been open for outward booking of permissible traffic for a period of 06 (six) month. w.e.f. 29.10.2020.

This is expected to benefit transporters in a big way.NFR has successfully registered 159 Terminals as e-mart registration which is 94%of total 170 Terminals upto October 2020 It may be mentioned here that, the mobile app namely IR RAILSUGAM mobile app was launched by the Indian Railways sometimes ago to capture the details of logistic service providers at various loading / unloading terminals throughout Indian Railways through registration. This has provided the much needed linkfor getting the value added services to freight customers and logistic service providers forservices like transportation facility, warehousing facility, labour facility or aggregators etc.

As a result of the various initiatives record 1035 freight rakes have been unloaded at various freight terminals of NFR during October 2020 as against 782 during the same month of last year. This is an improvement of about 32.35%.

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