Indian Railways responding to 13,000 COVID-19 queries, suggestions every day, has fielded 2.3 lakh calls in four weeks of lockdown Read more
Railway personnel have responded to over 2,05,000 queries in first two weeks of lockdown on designated communication platforms Read more
Both 138 & 139, as well as Social Media cell, would be manned round-the-clock to answer inquiries, provide assistance (wherever possible) & to disseminate relevant information to Railway customers Read more