IRCTC’s ‘AskDISHA’ Chatbot Now Provides Live Refund Status Information

The chatbot is a special computer programme designed to simulate conversation with users, especially over the internet. AskDISHA has been answering in Hindi as well as English Read more

IR introduces OTP based refund for agent booked tickets

IR launches OTP refunds for agent booked tickets.The move aims to ensure passengers receive refund amount from agents in time. Read more