Indian Railways introduces App-Based Bags-on-Wheels service in Delhi Division of NR

Delhi division recently achieved a milestone by awarding a new innovative contract under New Innovative Non-Fare Revenue Ideas Scheme (NINFRIS) for App-Based Bags-on-Wheels services. It would be the first of its kind service available for the railway passengers in India.

Using BOW APP (will be available for Android & iPhone users), passengers will raise their demand for carrying their luggage to railway station or to their home. Luggage will be picked up by the contractor in a secured manner and will be delivered to the coach/home as per booking preference of passenger.

The firm will provide door-to-door service to railway passengers on a nominal fee for hassle-free and smooth handling & transportation of luggage from the passenger’s home to passenger’s Coach in Train and vice-versa. It would be very helpful for passengers, especially Senior Citizens, Divyangjan and Lady Passengers travelling alone.

The unique feature of this service would be that the delivery of the luggage would be ensured prior to departure of the train to provide ease of travelling experience to passengers. Initially firm will provide its services for the passengers boarding trains from New Delhi, Delhi Jn., Hazrat Nizamuddin, Delhi Cantt., Delhi Sarai Rohilla, Ghaziabad and Gurgaon railway stations.

The service will not only be beneficial for passengers but will also enhance the scope of earning for Railways with straightaway NFR revenue of Rs. 50 Lakh p.a. along with 10% revenue sharing for the period of one year. Indian Railway passengers have witnessed Palace on Wheels, but now they may have a feel of Bags-On-Wheels.

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